Managed IT services · Nationwide & remote
Managed IT services, wherever your team works.
Nationwide managed IT services and remote IT support from a California team
Remote teams, multi-state offices and employees working from wherever: we support US-based businesses across the country, and their US-based staff all over the globe.
Same team, same responsiveness, same predictable monthly pricing, whether you're down the street from our Tehachapi office or three time zones away. Real people answer when you call.
US-based technicians
Remote-first support
★★★★★ 5-star Google reviews
$ whoami
> remote employee, somewhere sunny
$ vpn --status
> secure. connected.
$ help --request
> answered. fixed remotely.
✓ your team, supported anywhere
California-based team. Nationwide reach.
Remote-ready
Why remote teams work with us.
01
Built for remote work
Secure access to everything your team needs, from the office, home or the road, with collaboration tools that make work easier, not harder.
02
One partner, every location
Laptops, cloud apps, Microsoft 365 or Google Workspace, security and backups managed in one place, no matter how spread out your team is.
03
Local roots, national reach
A California-based team with US-based technicians who act as a true extension of your company, with the same service everywhere.
What you get
One IT team, every location.
Nationwide managed IT means every employee, in every office and home office, gets the same fast help and the same protection.
> answer
Answered in any time zone
Call and we often answer right away. If not, we usually call back within 15 minutes. No phone trees, no ticket black hole.
> budget
One bill for everyone
One predictable monthly fee covers most IT needs across all your locations and remote staff.
> uptime
Monitored around the clock
24/7 monitoring, patching and tested backups keep distributed teams productive, wherever they log in.
> secure
Secure from anywhere
Secure access, endpoint protection and email security for employees in the office, at home or on the road.
Services
Everything IT, everywhere. One partner.
Help desk & support
US-based help desk by phone, email or ticket, with most remote fixes done in under 30 minutes.
Security & backup
Consistent security and backups on every device, no matter where it lives.
Microsoft 365 & Google Workspace
Microsoft 365, Google Workspace, Adobe and the cloud apps that keep a distributed team connected.
Compliance
Experience with HIPAA, GLBA, PCI DSS and government standards across states and industries.
IT projects & planning
New offices, cloud migrations and device rollouts for remote hires, planned with a clear roadmap.
Co-managed IT
Have internal IT? We add a remote bench of specialists and after-hours coverage behind them.
How it works
From first call to supported everywhere.
01
Discovery call
15 minutes to talk through your locations, your people and what's slowing them down.
02
IT assessment
We assess your systems remotely and document everything across every site.
03
Clear proposal
A clear proposal with transparent pricing and specific outcomes.
04
Smooth onboarding
Monitoring and security rolled out remotely. Most clients are fully onboarded within 2 to 3 weeks.
05
Ongoing partnership
24/7 monitoring, proactive support, check-ins and planning as your team grows.
Do you work with businesses outside California?
Yes. We serve clients nationwide, and we remotely support US-based business employees all over the globe.
How do onboarding and support work remotely?
We assess your systems, document everything, and roll out monitoring and security tools remotely. Most clients are fully onboarded within 2 to 3 weeks, and day-to-day support happens by phone, email and remote session.
What about hardware for remote employees?
We help plan, set up and manage laptops and devices so new hires can get to work quickly, wherever they're located.
Do you offer co-managed IT for distributed teams?
Yes. Our nationwide co-managed IT services back up your internal IT staff with monitoring, security and project help.
Where we work
Managed IT Bakersfield · Managed IT Tehachapi · Managed IT Paso Robles · Managed IT California City · Managed IT Artesia · Managed IT Nationwide
Co-managed IT Bakersfield · Co-managed IT Tehachapi · Co-managed IT Paso Robles · Co-managed IT California City · Co-managed IT Artesia · Co-managed IT Nationwide
Also see: managed IT services · how co-managed IT works · special district IT · meet the team
Coverage
Managed IT for teams in every time zone.
Home offices, branch offices and traveling staff all get the same help desk, monitoring and security. New hires get devices set up and ready to work, wherever they are.
How we cover you
Pacific time
Mountain time
Central time
Eastern time
Home offices
Multi-state offices
Field teams
Traveling staff
New remote hires
Hybrid teams
US employees abroad
Distributed contractors
$ schedule --call --15min
Let's make your IT boring. In the best way.
Schedule a 15-minute discovery call. No pressure and no jargon, just an honest conversation about whether Golden Hills IT is a good fit for your team.