Co-managed IT services · Nationwide & remote
Co-managed IT, anywhere. Backup for your IT team.
Distributed teams and multi-location companies need IT staff who can be everywhere at once. We give your internal IT a remote bench of specialists for security, projects, overflow and after-hours coverage.
We support US-based companies and their US-based employees across the country and around the globe, with the same responsiveness wherever your people work.
Your team stays in control
24/7 expert backup
No surprise billing
$ offices --count
> several. time zones: many.
$ coverage --after-hours
> golden hills it on it
✓ your IT team, everywhere at once
Your IT person stays the quarterback. We're the bench.
Remote-ready
Why distributed teams pair with us.
01
Coverage across time zones
After-hours monitoring and help desk overflow mean users in every location get help, even when your IT team is offline.
02
Remote work, secured
Secure access, endpoint protection and device management for employees working from the office, home or the road.
03
One shared playbook
Shared ticketing, documentation and escalation paths keep your internal IT and our specialists working as one team.
The reality
Your IT team can't be in every office at once.
Distributed companies ask internal IT to support people in many places and time zones. Co-managed IT adds a remote bench of specialists so nobody is left waiting.
> control
Your team stays in charge
Your IT team keeps ownership of strategy and user relationships. We add coverage and depth everywhere you operate.
> capacity
Overflow & after-hours
Late-night issues in another time zone, vacations or a backlog of tickets, we step in so every location gets help.
> expertise
Specialists on speed dial
Security, cloud migrations, server projects and compliance help from specialists who do it every day.
What we cover
Co-managed IT services, nationwide.
Pick the services your team needs today and expand as your company grows.
01
Strategic support & vCIO
Roadmaps, budgets and vendor management across every site, so your IT team can lead instead of react.
02
Emergency response & overflow
After-hours and cross-time-zone coverage, plus overflow help when tickets spike.
03
Cybersecurity expertise
Threat assessments, security architecture, incident response planning and compliance guidance.
04
Complex project help
New office rollouts, cloud migrations and infrastructure upgrades with specialists alongside your team.
05
Monitoring & maintenance
24/7 monitoring with smart escalation across all locations and remote devices.
06
Compliance & documentation
HIPAA, PCI, SOX and more, plus documentation and audit prep for multi-state organizations.
Is it a fit?
Who co-managed IT works best for.
Great fit
Companies with roughly 25 or more employees across locations, an internal IT team stretched thin, growing security needs or a big project ahead.
Better fit: fully managed
Under about 25 employees or no internal IT staff? Our nationwide managed IT services will likely serve you better and cost less.
How we roll it out
Weeks 1 to 2: meet your team and learn your environment. Weeks 3 to 4: design how we'll work together. Weeks 5 to 8: start with low-risk services like monitoring and help desk overflow. Weeks 9 to 12: expand into projects and strategy as trust builds.
Will you replace our IT person?
No. Your internal IT team stays in charge. We extend their reach.
Who do our users contact?
Your internal IT usually stays the first point of contact and escalates to us. If we run the help desk, we take first contact. We'll design the flow together.
How much does co-managed IT cost?
Typically less than fully managed IT and less than adding full-time IT staff. Call 661-750-8402 for a real number.
Do you offer fully managed IT nationwide too?
Yes. If you'd rather hand us the whole thing, see our nationwide managed IT services.
Where we work
Co-managed IT wherever your team is.
Co-managed IT Bakersfield · Co-managed IT Tehachapi · Co-managed IT Paso Robles · Co-managed IT California City · Co-managed IT Artesia
Read the full co-managed IT guide, see our special district IT services, or meet the team.
Coverage
Co-managed IT for distributed teams.
Your internal IT team keeps the lead while we cover remote users, after-hours tickets and multi-state projects across time zones.
More about nationwide IT services →
Prefer fully managed IT? →
How we cover you
Pacific time
Mountain time
Central time
Eastern time
Home offices
Multi-state offices
Field teams
Traveling staff
New remote hires
Hybrid teams
US employees abroad
Distributed contractors
$ schedule --call --15min
Extend your IT team everywhere you work.
Schedule a 15-minute discovery call. No pressure and no jargon, just an honest conversation about whether Golden Hills IT is a good fit for your team.